Refund and Return Policy
Effective Date: Aug 12, 2025
At Happtopin, we want you to be completely satisfied with your purchase. If you’re not happy with an item you received, we offer a straightforward refund and return policy to ensure a hassle-free experience. Please review the following guidelines for returns and refunds.
Eligibility for Returns and Refunds
Items must be returned within 30 days of receipt.
Products must be unused, unwashed, and in their original condition and packaging.
Returns must include the receipt or proof of purchase.
How to Return a Product
Contact our customer service team at info@happtopin.com to request a return authorization.
Ship the item to the provided return address.
Make sure the item is securely packaged to prevent damage during return shipping.
Refund Process
Once your return is received and inspected, we will notify you via email regarding the status of your refund. If the return is approved, your refund will be issued to your original payment method within 7–10 business days.
Non-Refundable Items
Some items are not eligible for return or refund, including:
Worn, damaged, or altered clothing.
Items marked as final sale or non-returnable.
Gift cards.
Exchanges
We do not offer direct exchanges. If you would like a different size or style, please return the original item and place a new order.
Shipping Fees
Customers are responsible for return shipping fees unless the item received is defective or damaged.
Changes to This Refund Policy
We reserve the right to update or modify this policy at any time. Any changes will be posted here with the updated effective date.
Contact Us
For questions or support, please reach out to us:
Phone: 079 4890 3270
Email: info@happtopin.com
Phone: 079 4890 3270
Street: 87 North Road, Netherfield, United Kingdom
Thank you for shopping with Happtopin.
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